Quality And Assurance Policy

Health

All Employees should maintain good health and hygiene at all times.

OSS employee and/or any worker/third-party contractor recommended by OSS should be adequately rested prior to commencing work.

In case of poor health, the employee must immediately inform his/her superior to deputize someone and ask for rest.

If an employee is suffering from any infectious/bacterial disease, he/she must refrain from visiting the office and meeting clients.

Use of Personal Protective Equipment like Helmet, Safety Goggles, Safety Vest, Safety Shoes, Ear Muffs, and Protective Gloves should always be used while boarding the Vessel or visiting the Port.

While the onus of adhering to various international norms pertaining to tanker vessels and their movements are to be addressed by the ship owners, it is the Port Agent's responsibility to brief the Master and owners of the local and national health & environmental regulations so as to ensure adherence at all times.

Provide the Master with the relevant MSDS sheet if required.

The Master must be advised in the Pre-arrival report prior to the vessel's arrival about practices prevalent at a Port pertaining to the following, which will enable him to take any action if needed.

Ballast water management requirements.

Slops and residue disposal arrangements at a berth/terminal.

Inert gas or vapor discharges to the atmosphere and exhaust gas emissions limit from boiler/engines (if applicable).

Garbage Disposal.

Sewage water treatment.

Safety

1- General

No unethical conduct, criminal acts, improper conduct, or similar will be tolerated by the company.

Always carry authorized photographic identification with you.

All jobs must be completed as required by the company work procedures in a safe manner.

Contingency plans must be in place to cover emergencies.

Under no circumstances should any employee be under the influence of drugs or alcohol while on duty.

All vessel operational matters should be treated strictly confidential and not be shared with any third party.

2- Port & Ship

Kindly ensure strict adherence to port safety rules compliance.

Also ensure all safety requirements are being followed as required by the serviced vessel.

Pay attention to signs, permits, and notices in your working environment.

Kindly refrain from entering restricted areas inside the port as well as onboard the ship.

Do not enter a confined space unless a permit has been granted and you have permission.

Please cooperate with all search requirements as may be required in compliance with the ISPS code.

Always keep the security pass issued by the port/vessel with you.

As a MINIMUM, the following PPE must be worn at all times:

• Hard Hat
• Safety Boots
• Safety Glasses

Additional PPE must be worn if required for the delivery of the requested service.

Comply with safety requirements of the vessel when visiting.

Smoking is permitted only in designated areas.

Please report any unsafe work practices to the appropriate authorities.

When visiting the vessel or port, no usage of mobile phones, cameras, walkie-talkies unless they are tested for intrinsically safe usage and to be used in designated areas.

3- Transportation

All vehicles used for moving personnel, stores, or equipment must meet local driving standards.

All vehicle drivers must hold valid driving permits and ensure good driving behaviors.

Drivers must wear OSS uniform when on duty.

Using mobile phones while driving is strictly forbidden.

Launches used for crew or personal transfers and the movement of goods and stores, either contracted or owned, should meet all applicable local, national, and international legislation.

Launches must be fit for purpose, maintained in good condition, and safely operated by competent crew members at all times.

The launch vessel should possess all valid certificates as required by the local authority.

Kindly ensure that all persons on board launches are wearing life jackets and hard hats at all times.

Drivers shall be adequately rested when embarking on any trip.

All drivers to be strictly monitored for driving habits and behavior.

All drivers to be adequately trained to understand the requirements of the shipping industry.

All vehicles to be maintained as per manufacturer's recommendation.

All vehicles to be frequently inspected for cleanliness and overall condition.

No mobile phones to be used while driving.

Safety to be accorded priority at all times.

Any OE using their own vehicle to attend to any vessel shall ensure that all above standards are applied to their vehicle as well.