CEO Message

CAPT. GHANIM AL YAHYA

DIRECTOR MANAGER

«Dynamic», a word that embodies the international shipping business environment today. Having played a prominent role as a multi-service provider for more than 30 years, we realized that the only thing that remains constant is changing itself. Shipping has been the backbone of international trade for centuries. Today, with the rapid economic growth in many countries, the volume of goods transported has increased dramatically. Alongside this growth, change has come, both in the way shipping lines follow their business and the way in which freight support service providers develop to serve the needs of their customers.

With increasing profitability of trade routes, many ocean tankers are seeking greater operational efficiencies in order to transport cargo in a timely and profitable manner. The recent mergers and acquisitions between transport companies have allowed greater economical managers for metrics, and as a result, shipping lines are able to service larger areas with more port calls and some have chosen to create their own internal agency services. There has been no greater focus on rapid and reliable shifts in competitive agency fees. In light of these developments, ship agents around the world have had to adapt and become more flexible in their approach to working to maintain their competitiveness. Gone are the days when the levels of service provided were subject to how they are today.

Reliability, consistency, and value-added services have become the main factors of success, and customers who have failed to recognize these factors and have adapted effectively have struggled to stay afloat. This can easily be seen with fewer independent agents, and the increasing role of agents with an international network of offices.